Careers | Guava

We hire for the call that has to be right.

Guava is the voice platform for regulated industries: healthcare, banking, insurance, BPOs, and the calls that have to be right. In regulated production since 2013, trained on 10B+ live agent minutes. If that's the work you want, keep reading.

What we believe.

Three principles. Every hire, every PR, every deal cycle.

01

Production over papers

We optimize for shipping, not publishing. Every model, every feature is built to work under real load.

02

Ownership over abstraction

We own the full stack — ASR, TTS, language models — because stitching together third-party APIs doesn't scale.

03

Reliability over novelty

Our customers can't afford downtime. We choose boring infrastructure when it means 99.99% uptime.

Pedigree

10B+

Live agent minutes
2013
In regulated production since
100+
Production deployments
Stanford
Founding team
MIT
Founding team
NASA
Founding team

What is Guava?

A voice platform for regulated industries. Healthcare, banking, insurance, BPOs, government — calls where the answer has to be right. Built on 13 years of production speech science and trained on 10B+ live agent minutes.

Who we hire

Operators, not theorists. Engineers who ship, sellers who run the cycle, generalists who pick up what's needed. People who'd rather own one thing end-to-end than abstract over four.

Why join now

The platform is in production. The customers are real, the calls are live, the contracts are signed. Early enough to shape the next decade — late enough to skip the part where you're guessing if it'll work.

What we offer.

Real benefits. The kind you don't have to read the fine print on.

In-office, in person, on the phone.

Real customers, real calls, real production traffic. We work together in downtown LA — the way calls were always meant to be made.

Where we're hiring.

4 open · Los Angeles · Full-time

Account Executive roles can be based anywhere in the US; all other roles are Los Angeles-based.

Revenue

3 roles

Own new-logo acquisition across Guava's largest, most strategic accounts — building pipeline from scratch, running complex multi-stakeholder deals, and closing with the organizations that run regulated industries at scale. High-autonomy hunting role selling to both technical (CTO, eng leaders) and business (CRO, COO, VP Ops) buyers in the same cycle.

Sit at the intersection of engineering, product, and go-to-market — write code, debug integrations, and unblock deployments, while being on every sales call as the technical voice that turns skeptical buyers into champions. Equal parts technical work and people work.

Drive new-logo growth across the mid-market segment — own the full cycle (prospect, run, close) with a focus on speed and strong pipeline across Guava's core verticals. Faster than enterprise, but still selling to technical and business stakeholders, often in the same conversation.

People

1 role

Guava's first in-house Recruiter & HR Manager — a recruiting-first role building out the revenue org (sales, customer success, field engineering), growing into Guava's lead HR presence (onboarding, people policies, great new-hire experience) as the company scales. A builder role.

Meet the team behind Guava

Founders from Stanford, MIT, and NASA — 13 years of regulated voice in production.