on caller speech.md
@agent.on_caller_speech
def on_caller_speech(call: guava.Call, event: CallerSpeechEvent) -> None:
...
agent.onCallerSpeech((call: guava.Call, event: CallerSpeechEvent) => void);
import logging
from guava.events import CallerSpeechEvent
logger = logging.getLogger(__name__)
@agent.on_caller_speech
def on_caller_speech(call: guava.Call, event: CallerSpeechEvent):
logger.info("caller speech event: %s", event)
# Output:
# [INFO 13:30:43] caller speech event: sequence=None event_type='caller-speech'
# utterance='Hi Grace.' utterance_id='19d92d6c68b'
# [INFO 13:30:45] caller speech event: sequence=None event_type='caller-speech'
# utterance='Hi Grace. I am looking' utterance_id='19d92d6c68b'
# [INFO 13:30:46] caller speech event: sequence=None event_type='caller-speech'
# utterance='Hi Grace. I am looking to make a reservation' utterance_id='19d92d6c68b'
# [INFO 13:30:49] caller speech event: sequence=None event_type='caller-speech'
# utterance="It's for me" utterance_id='19d92d6deec'
# [INFO 13:30:50] caller speech event: sequence=None event_type='caller-speech'
# utterance="It is for me and a couple friends." utterance_id='19d92d6deec'
import * as guava from "@guava-ai/guava-sdk";
import { CallerSpeechEvent } from "@guava-ai/guava-sdk/events";
agent.onCallerSpeech((_call: guava.Call, event: CallerSpeechEvent) => {
console.log("caller speech event:", JSON.stringify(event));
});
on_caller_speech()
Rarely needed. This callback fires for every utterance spoken by the caller. Most implementations will not need it and should instead rely on higher-level callbacks like on_question or on_task_complete. It is most useful for implementing call surveillance or real-time transcription logging.
Register a handler to receive a callback whenever caller speech is detected. The event contains what the caller said and an utterance_id that distinguishes new utterances from updates to existing ones.
As transcription progresses, you may receive multiple events with the same utterance_id. Usually these updates append new words, but there can be slight corrections to previously transcribed words. For example:
"Hi."—utterance_id='0'"I am going to the store"—utterance_id='1'"I'm going to the store and"—utterance_id='1'(update to the same utterance)
The CallerSpeechEvent is a pydantic model imported from guava.events:
from guava.events import CallerSpeechEvent
class CallerSpeechEvent(BaseEvent):
event_type: Literal["caller-speech"] = "caller-speech"
utterance: str
utterance_id: Optional[str] = None
Signature
@agent.on_caller_speech
def on_caller_speech(call: guava.Call, event: CallerSpeechEvent) -> None:
...
Return value: None
Example
import logging
from guava.events import CallerSpeechEvent
logger = logging.getLogger(__name__)
@agent.on_caller_speech
def on_caller_speech(call: guava.Call, event: CallerSpeechEvent):
logger.info("caller speech event: %s", event)