on caller speech.md

@agent.on_caller_speech
def on_caller_speech(call: guava.Call, event: CallerSpeechEvent) -> None:
    ...
agent.onCallerSpeech((call: guava.Call, event: CallerSpeechEvent) => void);
import logging
from guava.events import CallerSpeechEvent

logger = logging.getLogger(__name__)

@agent.on_caller_speech
def on_caller_speech(call: guava.Call, event: CallerSpeechEvent):
    logger.info("caller speech event: %s", event)

# Output:
# [INFO  13:30:43] caller speech event: sequence=None event_type='caller-speech'
#   utterance='Hi Grace.' utterance_id='19d92d6c68b'
# [INFO  13:30:45] caller speech event: sequence=None event_type='caller-speech'
#   utterance='Hi Grace. I am looking' utterance_id='19d92d6c68b'
# [INFO  13:30:46] caller speech event: sequence=None event_type='caller-speech'
#   utterance='Hi Grace. I am looking to make a reservation' utterance_id='19d92d6c68b'
# [INFO  13:30:49] caller speech event: sequence=None event_type='caller-speech'
#   utterance="It's for me" utterance_id='19d92d6deec'
# [INFO  13:30:50] caller speech event: sequence=None event_type='caller-speech'
#   utterance="It is for me and a couple friends." utterance_id='19d92d6deec'
import * as guava from "@guava-ai/guava-sdk";
import { CallerSpeechEvent } from "@guava-ai/guava-sdk/events";

agent.onCallerSpeech((_call: guava.Call, event: CallerSpeechEvent) => {
  console.log("caller speech event:", JSON.stringify(event));
});

on_caller_speech()

Rarely needed. This callback fires for every utterance spoken by the caller. Most implementations will not need it and should instead rely on higher-level callbacks like on_question or on_task_complete. It is most useful for implementing call surveillance or real-time transcription logging.

Register a handler to receive a callback whenever caller speech is detected. The event contains what the caller said and an utterance_id that distinguishes new utterances from updates to existing ones.

As transcription progresses, you may receive multiple events with the same utterance_id. Usually these updates append new words, but there can be slight corrections to previously transcribed words. For example:

The CallerSpeechEvent is a pydantic model imported from guava.events:

from guava.events import CallerSpeechEvent

class CallerSpeechEvent(BaseEvent):
    event_type: Literal["caller-speech"] = "caller-speech"
    utterance: str
    utterance_id: Optional[str] = None

Signature

@agent.on_caller_speech
def on_caller_speech(call: guava.Call, event: CallerSpeechEvent) -> None:
    ...

Return value: None

Example

import logging
from guava.events import CallerSpeechEvent

logger = logging.getLogger(__name__)

@agent.on_caller_speech
def on_caller_speech(call: guava.Call, event: CallerSpeechEvent):
    logger.info("caller speech event: %s", event)