Constituent outreach that actually gets through.

Reach constituents at scale for benefits enrollment, permit follow-ups, public health outreach, and emergency notifications.

Why teams pick Guava for Government & Public Sector

Plain-language by default

Set your agent's language level in the persona config so communications meet plain-language mandates without a separate content review step.

High-volume broadcast calls

Guava's dialer handles thousands of simultaneous outbound calls for emergency alerts and enrollment campaigns — no telephony infrastructure to manage.

Multilingual without extra agents

Specify language preference at call init and Guava conducts the full conversation in that language, keeping your codebase a single agent definition.

• Benefits & eligibility
  Enrollment, status, renewals
  ↑ Access↓ Abandon

• Permits & licensing
  Applications, renewals
  ↓ Wait time↑ Self-service

• Emergency & public-health alerts
  Mass outreach
  ↑ Reach rate↑ Confirmation

• Constituent services (311)
  Requests, routing
  ↑ Containment↓ AHT

• Language & accessibility
  Multilingual, ADA
  ↑ Coverage↑ CSAT

Ready-to-run examples

• 01\ Benefits Enrollment Outreach
  Proactively contact eligible residents to assist with benefits enrollment, reduce gaps in coverage, and improve program uptake rates.
• 02\ Permit & License Application Follow-Up
  Notify applicants of permit status, outstanding requirements, or inspection scheduling needs — reducing in-person counter visits.
• 03\ Public Health Surveys
  Conduct large-scale public health surveys to track disease prevalence, vaccination rates, and health behaviors across the population.
• 04\ Utility Shutoff Warning
  Notify residents of impending utility shutoff due to non-payment, offer payment plan options, and connect them with assistance programs before service is interrupted.
• 05\ Emergency & Safety Notifications
  Rapidly broadcast emergency notifications to affected residents, confirm receipt, and gather damage or safety status in real time.

Guava is an API for building natural and reliable voice agents. All of our docs can be downloaded in plain-text form.

• Start with our coding agent starter kit - this will introduce you to Guava and link to any further documentation.
  https://goguava.ai/docs/coding-agent-starter.md
• Every docs page has a plain-text version. Append .md to any docs URL:
  https://goguava.ai/docs/quickstart → https://goguava.ai/docs/quickstart.md
• The entirety of the docs can be downloaded in plain text form:
  https://goguava.ai/docs/everything.md